The report analyzed business service centers located in 23 Polish cities. It shows that investors primarily choose larger cities, such as Warsaw, Wrocław, Kraków or Katowice. However, the authors of the report claim that this does not necessarily mean that smaller cities are at a disadvantage.
This is why the business service sector is growing in importance in the Warmia and Mazury economy. Olsztyn – the provincial capital – has continued to grow its available office space. Currently 45 thousand square meters of space are available for use there (Cezal Business Center, Sigma, Europa Center, WPB Business Center, Mars and Warmia Towers). The construction of the Centaurus City Park office block (ca. 6 thousand square meters) is also planned.
All of this makes Olsztyn a city currently regarded as one of the leading new localizations, as confirmed by the “10 Rising Stars of the BPO sector” (,,10 Wschodzących Gwiazd Sektora BPO”) report by the Colliers International and company and the “Poland: new business localizations” (,,Polska: nowe lokalizacje biurowe”) report by the Jones Lang Lasalle company (the reports have been published in January 2013 and May 2014, respectively). Low work costs, well-educated personnel and low prices of space rental are considered the city's chief assets.
So far those assets have been appreciated by companies such as Citi Handlowy Bank (processing center), Transcom (real estate management), Trade Group Call Centre (associated with the Orange mobile network) and Prudential – one of the largest insurance companies in the world.